By Alejandra Flores · March 27, 2026
Topgolf Monterrey, the first of its kind in Latin America and in operation for almost 6 years, was recently recognized as a 2026 Power Partner, a distinction awarded within Topgolf’s global network.
This recognition is backed by a significant fact: for 66 consecutive months, the venue has led the world in key experience metrics such as:
- OSAT (Overall Satisfaction)
- NPS (Net Promoter Score)
- Likelihood to Return
In an industry where the visitor experience is decisive, sustaining these indicators over time places Monterrey within global standards of service and operations.
Beyond the recognition, this case shows how operational consistency, organizational culture and day-to-day execution are key factors in competing in the international hospitality and entertainment landscape.
What does this mean for Monterrey?
This recognition positions Monterrey as a destination capable of competing globally on experience standards within the tourism and entertainment industry, with results that stand out above destinations such as Germany, Dubai, China and Australia, and even above the more than 100 business units in the United States.
For the ecosystem, it is a clear benchmark of the importance of:
- Maintaining consistent service quality
- Offering more complete, differentiated experiences
- Operating with a focus on metrics and results
At the Monterrey Tourism Cluster, we celebrate this achievement by our members at Topgolf Monterrey as an example that helps raise the destination’s competitiveness and strengthen its international positioning.
Congratulations, Topgolf Monterrey!
