Privacy Policy
Last updated: July 28, 2026
At Cluster de Turismo, we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect the information we obtain through our website.
1. Data controller
Cluster de Turismo is responsible for processing the personal data collected through this website, in accordance with applicable personal data protection laws.
2. Information we collect
We may collect the following information when users interact with our website:
- Full name
- Phone number.
- Company or organization.
- Job title.
- Information voluntarily provided through contact forms.
- Technical information, such as IP address, browser type, operating system, pages visited and browsing time.
3. Purposes of processing
Personal data may be used to:
- Respond to requests for information or contact.
- Follow up on inquiries, projects or services.
- Provide information about our activities, programs, events or initiatives.
- Improve the browsing experience and the functioning of the website.
- Comply with legal and administrative obligations.
4. Legal basis
Personal data is processed based on the consent given by users when they voluntarily provide their information and, where applicable, to comply with applicable legal obligations.
5. Data retention
Personal data will be kept only for as long as necessary to fulfill the purposes described in this policy, or for as long as a legal obligation requires it.
6. Data sharing
Cluster de Turismo does not sell or trade its users’ personal data.
Information may be shared only when:
- It is necessary to provide a service requested by the user.
- There is a legal obligation or a request from a competent authority.
- It is necessary to share it with providers that support the operation of the website, who will be required to keep the information confidential.
7. Use of cookies
This website may use cookies and similar technologies to improve the user experience, analyze site traffic and obtain browsing statistics.
Users can set their browser to block or delete cookies; however, some site features may be affected.
8. Information security
We implement reasonable administrative, technical and physical measures to protect personal information against loss, unauthorized access, alteration or improper disclosure.
However, no electronic transmission or storage system can guarantee absolute security.
9. Data subject rights
Users may request access to, rectification, updating or cancellation of their personal data, or object to its processing, as well as revoke the consent given for its processing, under the terms set forth by applicable law.
Requests must be submitted through the contact channels indicated by Cluster de Turismo.
10. Links to third-party websites
Our website may contain links to third-party pages. Cluster de Turismo is not responsible for the privacy policies, content or practices of those websites.
11. Changes to this Privacy Policy
Cluster de Turismo may modify this Privacy Policy at any time to adapt it to legal, regulatory or operational changes.
Changes will be published on this website, indicating the date of the last update.
12. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, you may contact Cluster de Turismo through the official channels published on this website.
